Privacy Policy

1. Introduction

Guatavita ("we", "us", "our") is committed to handling personal information responsibly. This policy explains what data we collect through our website and consulting engagements, how we use it, and the rights available to individuals whose data we hold.

This policy applies to information collected via our website at guatavitxk.blog and through direct contact with our team. If you have questions, please contact us at [email protected].

2. Data we collect

We collect the following categories of personal data:

• Contact information: name, email address, phone number — provided through our contact form or directly by email or phone.
• Enquiry details: the nature of your message or request, shared voluntarily when you contact us.
• Usage data: if analytics cookies are accepted, aggregated information about pages visited and session duration. This data does not identify individuals.
• Cookie preferences: stored in your browser's local storage to remember your consent choices.

Legal basis: we process contact information on the basis of your consent (when you submit the form) and our legitimate interest in responding to enquiries. Analytics data is processed only with your explicit cookie consent.

Retention: contact information is retained for up to 24 months after last contact. Enquiry data related to completed engagements is retained for 5 years for business record purposes. Cookie consent records are retained for 12 months.

3. How we use your information

• To respond to your enquiries and discuss potential engagements
• To communicate during and after a consulting engagement
• To improve our website based on aggregated usage patterns
• To comply with applicable legal obligations in Colombia

We do not use your data for marketing to third parties, and we do not sell personal information under any circumstances. If you have completed an engagement with us, we may send you occasional updates about our services — you may opt out at any time by contacting us.

4. Data sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share data in the following limited circumstances:

• Service providers: our website hosting and email services may process limited technical data on our behalf, under contractual confidentiality obligations.
• Legal requirements: we may disclose information if required by Colombian law or a valid legal process.

5. Data protection measures

• Our website is served over HTTPS (encrypted connection)
• Access to client contact information is restricted to our consulting team
• We do not store payment card or sensitive financial information
• In the event of a data breach affecting your rights, we will notify relevant parties in accordance with Colombian data protection law (Ley 1581 de 2012)

6. Cookies

We use cookies to manage your consent preferences and, if accepted, to gather anonymized usage statistics. Our cookies are described in detail in our Cookie Policy. You can manage your preferences at any time via that page.

7. Your rights

Under Colombian data protection law (Ley 1581 de 2012) and associated regulations, you have the following rights regarding your personal data:

• Right to know what personal data we hold about you
• Right to update or correct inaccurate information
• Right to erasure of your data, subject to legal retention requirements
• Right to revoke consent at any time, without affecting lawfulness of prior processing
• Right to lodge a complaint with the Superintendencia de Industria y Comercio (SIC), the Colombian data protection authority

To exercise any of these rights, please contact us at [email protected]. We will respond within 15 business days.

8. Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

9. Children's privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us so we can delete it.

10. Policy updates

We may update this policy from time to time. The most current version will always be available at this address. We will not retroactively change how we use data collected under a previous version without notifying you.

11. Contact

Data controller: Guatavita
Address: Carrera 43A #7-50, Medellín, Colombia
Email: [email protected]